Privacy Policy

GLS Scaffolding Ltd (company number 11627114, registered office The Warren, 130 Hercies Road, Uxbridge, Middlesex, UB10 9ND) is the data controller for personal data collected through this website. WebSprint Limited (company number 15325766) builds and hosts the website for us and handles personal data only on our instructions, as our data processor.

This notice explains what personal data we collect when you visit this website or contact us, why we use it, who we share it with, how long we keep it and what rights you have.

Enquiries by phone or email

When you call us on 07958 576 932 or email us, we collect the details you choose to give us. This is usually your name, phone number, email address, the address of the property and a description of the work. We use these details to reply to you, arrange a site visit and prepare a quote.

Our website enquiry form

If you use the enquiry form on this website, we collect your first name, last name, email address, phone number and your message. The form sends your enquiry to us through Resend, an email delivery service, from servers in Ireland. We use these details to reply to your enquiry and prepare a quote, and we send you an email to confirm we have received it.

Visiting the website

When you visit this website, our hosting provider automatically records technical information such as your IP address, browser type, the page you asked for and the time of the request. This is needed to deliver the website to you and to keep it secure.

Visitor statistics

We use Umami, a privacy-focused analytics tool, to count visits and see which pages are popular. Umami does not use cookies. It records the page visited, the referring website, browser and device type and an approximate country, and it does not store your full IP address. The service is provided to us by Umami Software as a hosted service.

• Quote requests: to take steps at your request before entering into a contract (UK GDPR Article 6(1)(b)).
• General enquiries: our legitimate interests in responding to people who contact us (Article 6(1)(f)).
• Website hosting records: our legitimate interests in running the website and keeping it secure (Article 6(1)(f)).
• Visitor statistics: our legitimate interests in understanding how the website is used so we can improve it (Article 6(1)(f)).

You do not have to give us your details, but we cannot reply to an enquiry without a way to contact you. We do not use your personal data for automated decision-making or profiling.

We share personal data only with the following recipients, and only as far as they need it:

• WebSprint Limited, which builds and manages this website for us.
• Vercel Inc., which hosts this website.
• Our email and telephone service providers, which carry and store the messages you send us.
• Resend, which delivers enquiry form emails to us and to you.
• Cloudflare, Inc., which checks enquiry form submissions for automated spam.
• Umami Software, which provides our visitor statistics service.
• Our accountants and professional advisers, where needed.
• Public authorities, where the law requires us to share it.

We do not sell your personal data.

Some of the companies that help us run this website are based in the United States or may access data from there. Where personal data is transferred outside the UK, we require it to be protected by safeguards recognised under UK data protection law. You can ask us for details using the contact details below.

• We keep enquiry messages for up to 12 months after our last contact with you, then delete them.
• If you go on to use our services, we keep records of the work and invoices for as long as we need them for tax and accounting, typically six years.
• Website hosting records are kept for a short period by our hosting provider and then deleted automatically.
• Visitor statistics are kept only for as long as we need them to understand how the website is used.

This website does not use advertising cookies. Our visitor statistics tool, Umami, works without cookies.

Under UK data protection law you have the right to:

• ask for a copy of the personal data we hold about you;
• ask us to correct data that is wrong or incomplete;
• ask us to delete your data;
• ask us to restrict how we use your data;
• object to us using your data on the basis of our legitimate interests;
• ask us to transfer data you have given us to another organisation.

To use any of your rights, email privacy@glsscaffolding.co.uk or call us on 07958 576 932. We will reply within one month.

If you are unhappy with how we have handled your personal data, please tell us first using the contact details above. You also have the right to complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

We may update this notice from time to time. The date at the top of this page shows when it last changed.